James Cook Hotel Grand Chancellor Wellington, Wellington

The hotel's location is brilliant, with easy access to popular spots like Lambton Quay and The Terrace. The rooms were convenient, but the initial cold temperature was a bit of a letdown; a warmer welcome would have been better. The service was top-notch, with charming and exceptionally helpful staff. The dining experience was superb, with the little touches making it worth it. However, there were occasional noise disturbances in the passage way, affecting the overall peace.

My stay at the hotel was an enjoyable experience overall. The rooms were clean and comfortable, offering a relaxing atmosphere for a weekend getaway. However, I found the room to be a bit dated for the price and it lacked a USB plug-in. The service provided by the staff was exceptional, very friendly and accommodating. The hotel's location was fantastic, centrally located in Wellington's Lambton Quay, making it convenient to access the main street without a long walk. The dining options were decent, with room for improvement in some offerings. The facilities at the hotel were well-maintained and added to a pleasant stay.

The hotel was brilliant, with very clean rooms and a very comfortable bed, but was one of the older ones and had a bit of a musty smell. The service was good overall, with some staff being incredibly welcoming and accommodating, while others were slow and disorganized. The location is great, making it easy to get around to various attractions without needing to move your car. However, the dining experience was disappointing, especially considering the price per head.

I had a wonderful stay at the hotel. The rooms were clean, comfortable, and had a welcoming feel. The front desk staff were friendly, welcoming, and attentive. However, the dining experience had some room for improvement. The location was excellent, offering easy access to the city streets and main attractions.

The hotel was conveniently located within walking distance of key attractions like the Cable Car and Te Papa Museum. The rooms were comfortable, although a bit on the hard side at first. The service was friendly and efficient. Dining options were enjoyable, with freshly made pancakes being a highlight. The location was perfect for accessing all that Wellington has to offer.

I had a wonderful stay at the hotel. The rooms were comfortable and well-appointed, and we enjoyed complimentary wine/beer with nibbles from 5-7pm. The 24-hour lounge access offered stunning harbor views, though it was a downside that the hotel was not listed in the restaurant.

The hotel is conveniently located with easy access to the city, but the room lacked privacy and needed updating. The service was friendly and helpful, making the stay enjoyable. The dining experience was not impressive, and the facilities were decent.

I had a pleasant stay at the hotel. The rooms were very well presented with comfortable double beds, a stocked mini-fridge, and a clean bathroom, perfect for our 2-night stay. There was some noise in the initial room, but the duty manager quickly addressed it, and we were moved to a quieter room. The service was friendly and helpful, especially towards our little girl. The location was brilliant, right in the heart of Lambton Quay, close to everything we needed. The dining experience was very special and appreciated. Overall, a great stay with a few minor issues.

The hotel is ideally located in the heart of the main shopping street, just a short 5-minute walk to the waterfront. While the rooms have beautiful floor-to-ceiling glass offering great views, the thin old glass in the windows and ongoing construction outside affecting privacy during the day are minor drawbacks.

The hotel had beautifully refurbished rooms with a very comfortable bed and eco-friendly toiletries. However, the noise from the air conditioning was a bit bothersome. The location was perfect for exploring the city center but dining options were a bit expensive. Overall, a comfortable stay with friendly and helpful service.