James Cook Hotel Grand Chancellor, Wellington
About the Hotel
James Cook Hotel Grand Chancellor is conveniently situated in Wellington's central business district, offering a blend of modern comforts and eco-friendly practices. The hotel's recent partnership with ZEALANDIA eco-sanctuary highlights its commitment to sustainability. It boasts stunning views of the city and harbour, available from various vantage points throughout the property. The hotel's strategic location provides easy access to major attractions, shopping areas, and cultural hubs.
Location
Located on The Terrace, the hotel is just a short walk from prominent attractions like Te Papa, the Wellington Cable Car, and TSB Arena. Wellington's shopping districts, including Lambton Quay and Cuba Street, are easily accessible to guests looking for retail therapy. Public transport options are readily available, making it convenient for travelers to explore the surrounding areas. The proximity to government offices and corporate centers also makes it a prime choice for business travelers.
Rooms
The hotel features 269 newly refurbished rooms and suites, offering a range of options for different types of travelers. Renovated accommodations showcase contemporary furnishings and updated bathrooms with walk-in showers. Premium access to the Harbour View Lounge is available for guests in the Deluxe Rooms on the top floor, providing exclusive amenities. All rooms are equipped with thoughtful amenities such as complimentary Wi-Fi and Nespresso coffee machines.
Eat & Drink
Whitby's Restaurant & Bar on the 17th floor offers buffet and à la carte dining with captivating views of the city and harbour. The Sojourn Café & Bar in the lobby provides a casual atmosphere for quick snacks and drinks. The hotel's Executive Chef caters to various dietary needs, featuring vegetarian and gluten-free options on the menu. Room service is available 24/7, allowing guests to enjoy a diverse range of culinary offerings in the comfort of their rooms.
Leisure & Business
The hotel hosts a dedicated conference floor with ten meeting rooms suitable for events of various sizes, equipped with modern audio-visual technology. Complimentary access to Les Mills Lambton Quay allows guests to stay active during their visit. The Harbour View Lounge provides a private space for Deluxe guests to unwind and enjoy non-alcoholic beverages. Health and wellness offerings are emphasized with a gym featuring state-of-the-art equipment.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Live entertainment
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Our stay at the hotel was great! The rooms were lovely, although I would have preferred a King size bed. The bathroom was like it came out of an interior design magazine, and we had a nice view of the street. The service was top-notch, with staff being friendly, attentive, and accommodating, especially with directions and bike storage. The location was perfect for exploring downtown Wellington, and we found the staff extremely friendly even when we arrived late on New Year's Eve. The dining experience was delightful, and we especially enjoyed the Whitby restaurant. The facilities were all we needed for a comfortable stay.
The hotel's rooms were spacious and well-appointed, albeit with an internal view. The beds were very comfortable and everything was spotlessly clean. However, noise from the early hours of the morning was a slight downside.
My stay at the hotel was mostly positive. The rooms were very clean and comfortable despite the unexpected increase in cost over the weekend. The location was convenient, being right in the heart of the CBD, but our privacy was compromised by the close proximity of a parking lot, which was a downside. The service, particularly the views provided by the room and the helpfulness of the staff, was a highlight of our time there.
The hotel is conveniently located in the heart of the city with easy access to shopping, services, and eateries. The rooms, although a bit old and tired-looking, still provide a good experience overall. The service is friendly and professional, but a few lapses were noticed. The dining options vary from brilliant to average, with some inconsistency. The location is top-notch and should cater to most visitors.
The hotel room was clean, well set up, and very comfortable; I felt like I got what I paid for and was happy with this part of my stay. However, the noise from vehicles and bottle collection outside was quite disruptive at times and the check-in process was not as smooth as expected.
The hotel's location is brilliant, with easy access to popular spots like Lambton Quay and The Terrace. The rooms were convenient, but the initial cold temperature was a bit of a letdown; a warmer welcome would have been better. The service was top-notch, with charming and exceptionally helpful staff. The dining experience was superb, with the little touches making it worth it. However, there were occasional noise disturbances in the passage way, affecting the overall peace.
My stay at the hotel was an enjoyable experience overall. The rooms were clean and comfortable, offering a relaxing atmosphere for a weekend getaway. However, I found the room to be a bit dated for the price and it lacked a USB plug-in. The service provided by the staff was exceptional, very friendly and accommodating. The hotel's location was fantastic, centrally located in Wellington's Lambton Quay, making it convenient to access the main street without a long walk. The dining options were decent, with room for improvement in some offerings. The facilities at the hotel were well-maintained and added to a pleasant stay.
The hotel was brilliant, with very clean rooms and a very comfortable bed, but was one of the older ones and had a bit of a musty smell. The service was good overall, with some staff being incredibly welcoming and accommodating, while others were slow and disorganized. The location is great, making it easy to get around to various attractions without needing to move your car. However, the dining experience was disappointing, especially considering the price per head.
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and had a welcoming feel. The front desk staff were friendly, welcoming, and attentive. However, the dining experience had some room for improvement. The location was excellent, offering easy access to the city streets and main attractions.
The hotel was conveniently located within walking distance of key attractions like the Cable Car and Te Papa Museum. The rooms were comfortable, although a bit on the hard side at first. The service was friendly and efficient. Dining options were enjoyable, with freshly made pancakes being a highlight. The location was perfect for accessing all that Wellington has to offer.
I had a wonderful stay at the hotel. The rooms were comfortable and well-appointed, and we enjoyed complimentary wine/beer with nibbles from 5-7pm. The 24-hour lounge access offered stunning harbor views, though it was a downside that the hotel was not listed in the restaurant.
The hotel is conveniently located with easy access to the city, but the room lacked privacy and needed updating. The service was friendly and helpful, making the stay enjoyable. The dining experience was not impressive, and the facilities were decent.
I had a pleasant stay at the hotel. The rooms were very well presented with comfortable double beds, a stocked mini-fridge, and a clean bathroom, perfect for our 2-night stay. There was some noise in the initial room, but the duty manager quickly addressed it, and we were moved to a quieter room. The service was friendly and helpful, especially towards our little girl. The location was brilliant, right in the heart of Lambton Quay, close to everything we needed. The dining experience was very special and appreciated. Overall, a great stay with a few minor issues.
The hotel is ideally located in the heart of the main shopping street, just a short 5-minute walk to the waterfront. While the rooms have beautiful floor-to-ceiling glass offering great views, the thin old glass in the windows and ongoing construction outside affecting privacy during the day are minor drawbacks.
The hotel had beautifully refurbished rooms with a very comfortable bed and eco-friendly toiletries. However, the noise from the air conditioning was a bit bothersome. The location was perfect for exploring the city center but dining options were a bit expensive. Overall, a comfortable stay with friendly and helpful service.
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